Three ways to work with us
A single-session option for households, a five-week course for adults navigating a change, and a long-form programme for organisations.
Back to HomeOur approach
All three formats share the same underlying method: we work with structure, not substance. We help households and organisations understand where documents are kept, who holds access, and what written records support decisions that have already been made. We do not interpret documents, offer legal views, or comment on personal circumstances. That distinction is named clearly in every session.
Session 01 — Individual household
Records Chart and Document Index Session
A two-hour session in which a household builds a neutral chart of who holds which document and an index of where each is kept. Delivered in person at our Jalan Tebrau office or online. One household per session.
- Printed records chart and document index sheet
- Safe storage guidance and access arrangement notes
- What to do when an original document has been lost
- Referral sheet of relevant professionals
Duration
2 hours
Format
In person or online
Fee
RM 470
Session 02 — Groups of up to 8
Household Transition Logistics Course
Five weekly two-hour sessions on the practical logistics that accompany a change in household arrangements. Suited to adults reorganising their household and to relatives assisting them. Covers administration and record-keeping only.
- Address records, school and utility notifications
- Shared calendars and itemised inventories
- Logistics workbook, inventory template, notifications checklist
- Session on written communication that stays factual
- Closing file review
Duration
5 weeks × 2 hrs
Format
Online, groups of 8
Fee
RM 1,620
Programme 03 — Organisations
Community Family Services Capability Programme
A commissioned five-to-eight-month programme for welfare bodies, faith organisations, and municipal family service units. Builds process, materials, and staff capability without performing regulated work. Everything is written with the organisation's own qualified professionals.
- Governance and boundary framework
- Five-day volunteer training curriculum
- Bilingual information materials, licensed to the organisation
- Records and consent template set (PDPA-aligned)
- Supervision and escalation structure
- Quarterly practice reviews and closing capability report
Duration
5–8 months
Format
On-site & remote
Fee
RM 4,690
Which format fits your situation?
| Feature | Records Chart Session | Logistics Course | Capability Programme |
|---|---|---|---|
| Who it is for | One household | Adults reorganising a household | Welfare bodies, family services |
| Duration | 2 hours | 5 weeks | 5–8 months |
| Written output | |||
| Bilingual materials | On request | On request | |
| Referral sheet | |||
| Fee (RM) | 470 | 1,620 | 4,690 |
Standards across all sessions
Explicit scope boundary
Stated at the start of every session
PDPA-aligned
All data practices align with Malaysia's PDPA
Referral network
Out-of-scope questions redirected with a current list
Quarterly review
All facilitated sessions reviewed every quarter
Not sure which option fits?
Write to us or call. A short conversation is usually enough to point you in the right direction.
Get in Touch